UpAfrik promises 'No Anxiety Stress Free Shipping' for all the products that you order. Through our logistics department and reliable courier partners, we ensure that your order is packaged, shipped, and delivered in a timely and safe manner. Our effective logistics department ensures that you get exactly what you pay for. We also make sure to provide our buyers with order updates and customer support from payment to delivery.
Once an order is placed, it becomes our priority to make sure that the order is fulfilled, shipped, and delivered in a timely manner. Certain factors can affect the delivery time of orders. Such factors include; availability of the product at time of order; customer shipping address, etc. Our priority is to ensure your order is processed and delivered on time. You will receive order updates at every step of the shipping process. If you have any question or concern during the process, feel free to reach our customer support at firstname.lastname@example.org
HOW TO TRACK YOUR ORDER: You can check the status of your order from your UpAfrik “My Account." We provide constant updates about your order via Email or SMS. You will receive the updates when your order is confirmed, processed, shipped, and delivered. We will also communicate with you if your shipment is delayed for any reason..
ORDER SHIPPING AND DELIVERY TIME: The time frame it takes to receive a product after it has been shipped depends on;
· 1) Shipping option selected by the buyer (air freight, sea freight etc.)
· 2) Shipping address where the order is going to.
· 3) Location where the product is coming from. Our products are shipped from different factories
· 4) Size of order
PARTIAL ORDER DELIVERY? Since your products may be shipped from different production factories,
orders with multiple products and different delivery timelines will be
delivered to you separately. If you receive incomplete quantity of some or all
of your order details, reach out to our customer support department at email@example.com within 48 hours of
receiving the order. Then our customer support team can work to resolve the problem
For certain products and order sizes, you may need to clear your order with the customs and border agency of your country before your order is released to you.